Our Commitment: We help you confirm insurance quote details privately via text (no pricing shared) before optionally connecting you to an agent—putting you in complete control of your data and communications.
This Privacy Policy explains how PrivacyQuote.com ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at privacyquote.com (the "Site"), submit a quote request form (including through partner publishers), or engage in our AI-powered texting services for auto insurance quote confirmation.
This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws.
1. Information We Collect
We collect the following categories of personal information:
Information You Provide Directly
When you submit an auto insurance quote request (via our Site or purchased leads from publishers), we may receive:
- Your name, phone number, email address (if provided)
- ZIP code or location (e.g., Fresno, CA)
- Vehicle details (make, model, year)
- Other relevant insurance-related information
Information from Text Conversations
Your responses to our AI bot during detail confirmation (e.g., updates or verifications). We do not share or request pricing information in texts.
Automatically Collected Information
Device and usage data such as IP address, browser type, operating system, pages visited, and time/date of interactions (via cookies, analytics tools, etc.).
2. How We Use Your Information
We use your personal information solely to:
- Confirm and qualify your quote request details through secure, consent-based texting
- Enable an insurance agent or carrier to contact you only after you explicitly agree (e.g., by replying "CALL" or specifying a time)
- Provide, maintain, and improve our AI texting service
- Detect and prevent fraud, ensure regulatory compliance, and respond to your inquiries
- Create anonymized, aggregated analytics (no personal identifiers used)
Important: We do not use your information for unrelated marketing, behavioral profiling, or targeted advertising without your consent.
3. How We Share Your Information
We share personal information only in limited, controlled ways:
- With insurance agents or carriers only after you explicitly consent to contact during our texting process
- With service providers (e.g., SMS platforms, cloud hosting, analytics vendors) who are contractually bound to use your data only to support our services
- As required by law (e.g., court orders, fraud investigations)
- In connection with a business transfer (e.g., merger or acquisition), with notice to you where required
We do not sell your personal information as defined under CCPA/CPRA (no exchange for monetary or other valuable consideration to third parties for their independent use). We do not share your personal information for cross-context behavioral advertising.
4. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to Know/Access – Request details about the categories and specific pieces of personal information we have collected, used, or disclosed about you in the past 12 months
- Right to Delete – Request deletion of your personal information, subject to legal exceptions (e.g., compliance obligations or fraud prevention)
- Right to Correct – Request correction of inaccurate personal information we maintain
- Right to Limit Use of Sensitive Personal Information – If applicable to our collection practices
- Right to Opt-Out of Sale/Sharing – Currently not applicable based on our practices (no selling or sharing for advertising), but we honor Global Privacy Control (GPC) browser signals
- Non-Discrimination – We will not discriminate against you for exercising these rights (no denial of service or different pricing)
How to Exercise Your Rights
Submit requests by:
Email: privacy@privacyquote.com
Phone: 1-800-PRIVACY (1-800-774-8229)
Online: Submit a Privacy Request
We will verify your identity (may require basic confirmation) and respond within 45 days (extendable by 45 days if needed). Authorized agents may submit requests with proper verification.
5. SMS/Text Communications
By providing your phone number in a quote request, you consent to receive automated text messages from us for quote detail confirmation (TCPA-compliant).
- Texts include: "Msg & data rates may apply."
- Reply STOP at any time to opt out (we process opt-outs promptly)
- After opt-out, you will receive no further texts except as legally required
6. Data Security
We implement reasonable technical and organizational safeguards (e.g., encryption in transit, access controls) to protect your personal information. However, no method of transmission or storage is 100% secure. Contact us immediately if you suspect unauthorized access.
7. Children's Privacy
Our Site and services are not directed to children under 13 (or 16 in some cases). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.
8. Changes to This Privacy Policy
We may update this policy from time to time. The "Last Updated" date at the top indicates when changes were made. We will notify you of material changes via the Site, email (if we have your address), or other means. Continued use of our services after changes constitutes acceptance.
9. Contact Us
For questions, rights requests, or concerns about this Privacy Policy:
PrivacyQuote.com
Email: privacy@privacyquote.com
Phone: 1-800-PRIVACY (1-800-774-8229)
Address: 123 Privacy Lane, Suite 100, Fresno, CA 93720